Support

Doldari Do

Contact

deepheart.app@gmail.com

If something's off, say which screen and what you were doing. It helps to include your device and the app version, which is at the top of About in Settings.

Common questions

I tapped and it hopped the wrong way

You press one of three zones at the bottom of the screen: front-left, ahead, front-right. To see where the zones split, turn on Show zones in Settings. It shows by itself on the very first run.

I didn't move and still fell

The stone you land on starts sinking right away. Early stones are slow, but past sixty they get quick. The wide rest stone every twenty-five stones sinks slowly, so breathe there.

I tapped ahead at a fork and fell

When the path splits at a rest stone, only front-left and front-right are stone. Either one is fine.

The ad doesn't show

The ad only plays when you tap the coin slab on the end screen, and the slab only appears when an ad is already loaded. No connection, or no ad yet, means no slab. If you declined consent in Europe, the slab stays away; that's by design. The game runs the same without it.

My records are gone

Records, coins and characters live on the device. On iPhone, if iCloud is on they sync with your other devices on the same Apple account, and what's in iCloud comes back when you reinstall. Android doesn't sync between devices yet, so deleting the app deletes your records too. We don't keep a server copy because that would mean making you an account.

How do I get the condition characters?

The shop shows a one-line riddle for each. That's all there is. Pull it off and the character arrives on the spot.

Does it run on iPad?

It's built for iPhone screens. It runs on iPad, but at iPhone size.

Is it on Android?

Yes, on Google Play, for Android 10 and up. Two things differ from iPhone: records don't sync to your other devices, and Share on the end screen copies your run as a line of text instead of making a card.

What does it cost?

Nothing. There's nothing to buy in the app right now. Every character opens with coins or by meeting its condition.